Getting Started
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Download the Manager
The Weaver Audio Manager lives on your account page: sign in and the right one for your computer downloads straight away. No account yet? Make a free one there; it takes a moment, and it’s where your downloads and licences live.
The Manager installs the whole catalogue: the free Tangle rack and every module. It needs Windows 10 or macOS 13 or later. Bought without an account? The second email from your order has a link to choose a password; do that first, then sign in.
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Open it and sign in
Open the Manager and click sign in. Your browser opens on weaveraudio.com: sign in there (the Manager never sees your password) and it hands you back, signed in. The Manager then activates everything you own on this computer, so there is no serial to type.
WindowsRun
Weaver-Audio-Manager-Setup. It installs just for you, with no administrator prompt, opens, and stays in the Start menu as Weaver Audio Manager.Windows warns you it’s unrecognised? Expected; here’s why and what to click.
macOSOpen the
.dmg, drag Weaver Audio Manager into Applications, and open it from there. -
Tick your plugins and apply
Every plugin is a card. Tick install on the ones you want: the rack, any module, or all of them. Anything you haven’t bought runs as a free trial when you first open it. On Pro Tools? Switch pro tools on for those plugins as well; the Manager starts with it on if it finds Pro Tools on this computer. Then click apply.
The first time, the Manager shows what you accept before it installs anything: the licence, our terms and our privacy policy, on one short page. Then your computer asks for permission, once each time you apply, because plugins go into the shared folders every DAW reads:
WindowsAn administrator prompt from Weaver Audio Pty Ltd. VST3s go to
Common Files\VST3, Pro Tools versions toCommon Files\Avid\Audio\Plug-Ins.macOSYour Mac’s password. VST3 and Audio Units go to
/Library/Audio/Plug-Ins, Pro Tools versions to/Library/Application Support/Avid/Audio/Plug-Ins.Changed your mind about one? Untick it and apply again to remove it; your presets stay.
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Open it in your DAW
Add the plugin to an audio track. It loads as a VST3 (and an AU on macOS, or AAX in Pro Tools), already activated. If your DAW doesn’t see it yet, run a plugin rescan; most do it automatically, but you can force one:
ReaperOptions → Preferences → Plug-ins → VST → Re-scan.
Ableton / Logic / othersToggle the VST3/AU folder off and on in Preferences, or restart to trigger a rescan.
Trying a module you haven’t bought? Click Start Free Trial in its window. If a licence window ever asks for a serial (on a computer without the Manager, say), paste it there; here’s where it is.
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Open it in Tangle too
Every module you own is also unlocked inside Tangle, the free rack the Manager puts in your DAW: same licence, nothing more to buy and no second serial. Activate the plugin on a computer and the rack there picks it up; sign into the rack once and your modules follow you to every machine.
From there it patches into anything else in the rack.
New to the rack? Your first 10 minutes with Tangle walks through every control as you scroll.
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Keep it up to date
When an update comes out, the Manager lists it under updates. Tick it and click apply: it installs over the top, and your presets and activation stay. It never closes your DAW; if a plugin is open somewhere, it waits for you to close it.
Need to go back? settings → release installs one of the previous releases instead. When the Manager itself has an update, it offers that too, and installs it when you say so.
Windows: “Windows protected your PC”
The Weaver Audio Manager is code-signed as Weaver Audio Pty Ltd — you should see that name in the admin prompt when it installs plugins. If the name is missing or different, stop and email us.
You may still occasionally meet SmartScreen’s blue warning. Windows builds reputation per signing certificate over time, so a recently issued one can be flagged for a while even when the file is signed correctly. It is a statement about how many people have run this particular certificate, not about what is in the file.
Microsoft Defender SmartScreen prevented an unrecognised app from starting…
Click More info then Run anyway
The Run anyway button only appears after you click More info; that’s the step most people miss. Then accept the usual admin prompt, since the plugins install to a shared folder.
If Defender quarantines the download instead, open Windows Security → Virus & threat protection → Protection history, find the item, and choose Allow on device. Then run the Manager’s setup again.
Prefer to check it yourself? That’s reasonable; upload the Manager’s setup to VirusTotal and scan it against ~70 engines before you run it. Only download it from your account page; we never send downloads as email attachments.
The Mac version is signed and notarised by Apple, and opens normally.
Where do I find my serial?
Signed in to the Manager, you won’t need it. If a plugin ever asks, it’s in two places:
1. Your purchase email. We sent your serial to the address you bought with, right after checkout.
2. Your account. Sign in and open Account → Your licences to copy it straight from there; no typing.
It looks like TNGL-XXXX-XXXX-XXXX-XXXX. Copying it (rather than retyping) avoids mix-ups like 0 vs O.
One licence, two machines
A licence activates on two computers: a desktop and a laptop, say. Install the Manager and sign in on each; it activates there.
Switching machines? Open Account → Your licences, hit Deactivate next to the machine you’re retiring to free a seat, then sign in to the Manager on the new one. Need a third machine for a good reason? Email us and we’ll sort it out.
If something’s not right
Windows says the Manager is unsafe, or Defender removed it
The Manager is code-signed as Weaver Audio Pty Ltd, but SmartScreen builds reputation per certificate and can still warn about a recent one — see Windows: “Windows protected your PC” above. Short version: click More info, then Run anyway, and check the publisher name says Weaver Audio Pty Ltd. If Defender already quarantined it, restore it from Windows Security → Virus & threat protection → Protection history → Allow on device, then run it again. Only ever download it from your account page.
How do I update to a new version?
The Weaver Audio Manager tells you when an update is out: click update and it installs straight over the top. There’s nothing to uninstall first, and no need to remove the plugins from your projects.
Your presets survive. They aren’t stored inside the plugin. They live in your own user folder — %APPDATA%\WeaverAudio on Windows, ~/Library/WeaverAudio on macOS — and the Manager only ever installs into the shared plugin folders, never there.
Your activation survives. Same reason: the licence is cached in that same user folder, filed under the product rather than under a version number. Updating doesn’t ask you to activate again and doesn’t use up your second machine.
Saved projects reopen with your settings intact — every control keeps the value you gave it. We hold changes to how a module sounds for major versions, with one exception: if something is audibly broken, fixing it is a fix, and a fix can change a mix that relied on the fault. And installing an update is your choice either way — the version you have keeps working.
My DAW doesn’t show the plugin
Run a plugin rescan (see step 2). Double-check your DAW scans VST3 (on Windows) or VST3/AU (on macOS) — or AAX, in Pro Tools, and that the folder the Manager installed to is in your DAW’s plugin paths. A DAW restart after installing usually does it.
It says the serial is invalid, or won’t activate
Three quick checks: (1) you’re connected to the internet: the first activation needs it; (2) the serial is exactly right: copy it from your account page to rule out typos; (3) you’re on the latest build: if the Weaver Audio Manager offers an update, install it and try again.
It’s silent, or asks me to activate again
That means it isn’t activated (or a trial has ended). Open the plugin’s window and enter your serial. If you were mid-trial, activating with a serial picks up right where you left off.
I’ve used both my machines and need to move
Go to Account → Your licences and Deactivate a machine to free a seat, then activate on the new one. Nothing to reinstall.
Support
Who you’re emailing, and when to expect a reply
Support is not outsourced — your email reaches the people who build the plugins, and every one of them gets read. We work on AEST/AEDT, so if you write from Europe or the Americas the reply usually lands overnight your time.
We aim to reply within two business days. If it’s been longer, assume something went astray rather than that you’ve been ignored: check your spam folder for the reply, then send it again.
What we can help with: installing and activating, a serial that won’t take, moving a licence to a new machine, downloads, receipts and refunds, and anything the plugins themselves get wrong — bugs, crashes, a module that doesn’t sound like it should.
What we can’t: support your DAW, your audio interface or your operating system, or advise on your mix. If your problem turns out to be one of those we’ll say so, and point you somewhere useful where we can.
Email [email protected]. Telling me your OS, your DAW and its version, which plugin, and what you actually saw usually saves a round trip. Writing from the address you bought with is the fastest way for me to find your order.